Refund Policy

Overview

At Advanced Messaging Systems LLC, we are committed to providing high-quality software products that meet your needs. If for any reason you are not completely satisfied with your purchase, we offer a 30-day, no-questions-asked, full refund.

Eligibility for Refunds

• Time Frame: Refund requests must be made within 30 days of the original purchase date.
• Purchase Source: The product must have been purchased directly from Advanced Messaging Systems LLC or our authorized resellers.
• Original Purchaser: Only the original purchaser is eligible for a refund.

How to Request a Refund

To initiate a refund, please contact our customer support team via email at support@dimastr.com.

Please provide the following information:

• Full name
• Purchase date
• Order number or transaction ID
• Reason for the refund (optional)

Refund Process

• Processing Time: Refund requests will be processed within 5-7 business days of receipt.
• Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
• Confirmation: You will receive a confirmation email once the refund has been processed.

Exceptions

• Expired Refund Period: Refunds are not available for requests made after the 30-day refund period.
• Policy Abuse: We reserve the right to deny a refund if we determine that the refund policy is being abused.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at support@dimastr.com.

Policy Updates

Advanced Messaging Systems LLC reserves the right to modify this refund policy at any time. Changes will be posted on this page with an updated revision date.

Last updated: October 22, 2024